When it comes to finding your go to auto collision experts in Huntington, West Virginia, East End Body Shop should be your first choice!

Finding the right auto collision center usually comes with trial and error. Some may visit a body shop and have a bad experience, but our goal at East End Body is to provide the best experience every time.

When you’ve been in an auto collision, it’s important to pick a reliable and honest auto body repair shop. That way you know your concerns will be taken care of and your vehicle will be good as new.

Let’s go through some of the important questions to ask and reasons you should choose East End Body Shop as your go to auto collision experts.

Written Estimates 

When getting your car repaired, it’s a good idea to ask for a written estimate of the repairs needed from more than one shop. This is so you can make sure the staff follows the original estimate they gave you, as well as what they said they would do.

Any auto body shop that doesn’t give their customers a written estimate might be the shops you don’t want to trust with your vehicle.

Written estimates are a way for the customer to get their queries answered about end costs and any items that weren’t on the original estimate. 

Sometimes there will be added costs once the technician starts to initially break down the vehicle for repairs.

If your vehicle is at an auto body shop and you’re questioning anything on the estimate, don’t hesitate to ask why something is on the bill. 

East End Body Shop Offers Free Estimates

The first reason you should make East End Body Shop your go to auto collision experts, is because we offer free estimates right off the bat. To any client who requests one, so they can feel like their vehicle is in the right hands.

Providing an estimate lets them know what will be done and how much it will cost. Allowing them to feel at ease and ensuring them we’ll properly take care of their vehicle for them.

If your vehicle needs repaired after a collision, you’re welcome to stop by our shop, or just give us a call. We’ll provide a free and accurate repair estimate and become your go to auto collision experts.

East End Body Shop is the most trusted auto repair shop in Huntington, West Virginia for a reason. 

When a customer brings their vehicle into our shop for an estimate, this allows it to be the most accurate so that our team can quickly evaluate the repairs it would need and how they would be done.

This time also helps you get to meet and trust the team that will be fixing your vehicle. The mechanic can even show you step by step what will need to be done for repairs.

Insurance Companies

When it comes to dealing with your insurance company after an auto accident, we of all people know how difficult it can be. That’s why we try to take that task out of your hands and let our team deal with it.

Working with most insurance companies, we do our best to fix your vehicle and send you on your way as soon as possible. Handling all types of vehicles from trucks, to sports cars.

Our team will fully assess your vehicle and it’s damages before fully fixing everything for each customer.

Are Your Go to Auto Collision Experts Certified?

When choosing your go to auto collision experts, another question you should ask is if they’re certified. Auto body shops and technicians should be certified by a professional collision repair organization.

Some examples include the National Institute for Automotive Service Excellence (ASE), or I-Car. This states that the shop has reached both I-Car and ASE testing standards. They should also be re-evaluated every couple of years.

As a customer looking for vehicle repair, you should seek out shops like East End Auto Body who show ASE and I-Car certifications.

Your Go to Auto Collision Experts Should Answer All Questions

When it comes to getting your vehicle repaired after a collision, that’s probably not something everyone is familiar with. There’s different words and repair talk that most people don’t quite know about.

Locating a shop and technicians who will patiently explain and answer any client questions is a big indicator for finding a good auto body shop.

A great sign are shop managers who actually take you to the vehicle inside the shop and take the time to show you exactly what damage is there and what needs to be done to fix it. Ensuring you completely understand the process.

If an auto body shop is too busy, or insensitive to your questions, or to show you exactly what they need to do, that can leave customers feeling frustrated and doubtful about their service being done.

East End Body Shop Treats Customers with Care

All of our customers seeking auto collision repair in Huntington, West Virginia should leave our shop feeling like they were treated well, listened to and are happy with their end result. 

Our goal is to deliver service to our customers that totally exceeds their expectations. In our eyes, the best way to reach this goal is to treat every customer like our own family. 

Though self proclaimed, there’s once again, a reason that we’re the best auto body repair shop in Huntington, West Virginia.

Giving a totally new and great experience to our customers. That’s our main priority, that everyone feels like their needs were not only met, but totally exceeded. 

We’ll listen to every customer and give them the best solution possible.

Why Customer Reviews Are Important

When looking for your go to auto collision experts, we believe that one of the number one ways to differentiate between great and not so great, is to take a look at past customer reviews.

This type of information is usually easily available to the public. It can normally be found on websites such as the:

  • Better Business Bureau (BBB)
  • American Automobile Association (AAA)
  • Yelp!
  • Google My Business

These, along with just word of mouth reviews from people you may know are an excellent way to decide whether or not it’s a business you would trust to perform your vehicle repair. 

You can find out things like their customer service, their level of expertise and more. Though we do recommend reading multiple reviews to get a good idea, not just a few. As well as a couple of different platforms.

At East End Body Shop, we have a 5 star rating on Google Business for a reason! Along with accessible testimonials from past customers. Allowing you to decide for yourself whether or not it’s an experience you want to be a part of.

You can find reviews for our business on Yelp, google my business, the AAA, and also the BBB.

Does the Auto Body Shop Have Warranties?

One of our last recommendations to find out, is whether or not the auto body shop you’re choosing has warranty coverage on their work. This means in writing, as well as a lasting policy.

Auto body shops who are able to back their business and repairs with a written warranty is a better choice. They should be for a certain amount, or miles driven after their work is done on your vehicle.

When you are choosing to get your vehicle repaired, you should be able to have that ease knowing there’s a warranty in case something goes wrong thereafter.

Choosing East End Body Shop as Your Go to Auto Collision Experts

If you’re looking for auto collision repair in Huntington, West Virginia, we hope you’ll make East End Body Shop your first choice.

We are truly doing our best to give customers the greatest value for their money, as well as manage any claims for any party that was involved in the collision.

We define our value as a company as always being ready and able to give each customer the greatest auto collision repair service.

We’re Just Different! 

Give us a call at (304)525-5361. East End Body Shop provides auto repair for individuals in the West Virginia, Ohio, and Kentucky areas.