What a great experience. Needing the services of a body shop is not always a pleasant experience, but these guys sure do make it easy. Todd and David and the team at East End Body Shop are great! They helped me with everything and kept me involved with the process. I know enough about car repair to be a real pain in the hind end for a shop. These guys answered all my questions, kept up with deadlines, and the work was top notch! Thank you all very much
I am so happy with my experience with East End Body Shop! They did a fantastic job with fixing my car, coordinated my rental and kept me informed during the process! They cleaned the interior of my car and even gave me a mug with chocolates when I picked it up! It is so refreshing to see customer service at this level, especially during a stressful time. Thank you East End Body Shop!
Not enough words to explain the experience we had at East End Body.. amazing, professional, outstanding, phenomenal, competent, efficient, experts, experienced, fantastic, remarkable, awesome, incredible, unbelievable.. and so much more. From the estimate (very timely – didn’t waste yours or their time) to the phone communications (kept us informed on 1 additional issue that was addressed “after” they took the door apart that couldn’t be seen through the outer shell, when the car would be finished, called the rental company and let them know we would have the rental longer and contacted the insurance company of the paying company to let them know everything and the supplement amount needed for the 1 part), contacted me the day before pick up and let me know what time it would be ready today. The supplement check was sent to them, in my husbands name, they called to confirm if it was ok to open that envelope (it had their name on it too). Oh no, they don’t stop with all of that – they had my car done the day they told me (punctual and experience at its finest). When I arrived, my car wash washed, dried, tires shined, smelled brand new and they vacuumed and cleaned it out beyond my expectations. I go inside, and yes it continues.. greeted with a smile, a very sweet and pretty goody bag with Valentine goodies, a little bottle of armour all, micro fleece towel, candy, and 2 candy rises.. just the added touch to show their personal appreciation for doing business. Well, I wish I could say that was it, hold on.. I open my car door to get in, and tears filled my eyes.. how many companies do you know who want to share God’s word? A new testament was in my cup holder. MY GOD IS GREAT! No one knows how blessed I am that I chose the best company to do such an amazing job on my car. It was a minor repair, thank the Lord, but I would not take my car any where else.. I will recommend them forever. From start to end.. not 1 issue or complaint.
Thank you to everyone that had any part of fixing my car. I pray your company continues to prosper and grow. God bless you all!
Ps.. I don’t have a picture of the car door, because I’ve enjoyed the goodies when I got back to work. Lol but I’ll post some later.
A very professional business! From the estimate to finished work! My car looked perfect and they cleaned the interior and even left a Bible!
A couple of weeks ago a deer and my car had a little incident. I took my car to East End Body Shop in Huntington for repairs. They did a great job on my car and had it fixed by the estimated date they gave me. They vacuumed and cleaned inside the car and even washed my car. There was even a New Testament Bible in the console. I’ve very happy with my service and the staff, specifically Todd. Thank you East End Body Shop.
Car Detail!! Amazing job inside and out will definitely go back in future. Very pet friendly offered treats n toys. Professional n friendly!!